FREQUENTLY ASKED QUENSTIONS

Simply browse our products, add items to your cart, proceed to checkout, and follow the on-screen instructions.

You will get order confirmation through Whatsapp

We accept payment through bank transfer.

Yes, we use industry-standard encryption to protect your information.

You can modify or cancel your order before it is shipped or delivered. Please contact our customer support for assistance.

Delivery fees vary based on your location. Our customer support will provide the information through your Whatsapp number.

We offer [same-day, next-day, scheduled delivery]

Yes, you can choose a preferred delivery time. Please contact our customer support for assistance.

We will attempt to leave your order in a safe place or with a neighbor. You can also provide specific delivery instructions to our customer support.

Yes, we offer in-store pickup at Dijon Bali.

You will receive a tracking number via whatsapp once your order is shipped

We prioritize freshness. Our products are sourced directly from suppliers and delivered regularly.

Please contact our customer support immediately with a photo of the damaged item or incorrect product. We will arrange a replacement or refund.